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Working The American Way

 

[ Buy this book ] A few words of thanks are due here to a number of people who, directly or indirectly, have helped to bring the longstanding idea of writing a book about America to tangible reality: Jeff Toms of Farnham Castle, and Farnham’s clients from around the world whose search for k... [ Read More ]

About the Author

Robert Day - Robert Day is an American living in London. He lectures on working and doing business with the Americans at Farnham Castle Centre for International Briefing. It has an unmatched reputation for helping individuals, partners and their families to prepare to live and work effectively anywhere in the world.

 
 
 

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1.Acknowledgements
Editorial Note;

2.Introduction
Our Objective; Our Approach; Never Say “never”; Building Bridges;

3.The American Way: A Case Of Culture Shock?
Is There Atypical American?; Are Americans Truly Different From Others When It Comes To Business?; Do These Apparent Differences Matter?;

4.The American View Of The World
What Is An American?; “globalizing” The American Way?; The American Way Of Thinking – Faith And Free Will; Yourself Is All You’ve Got; Family And School;

5.Getting To Know You: Social And Business Relationships
“easy Come. . .” – Getting Acquainted With Americans; “. . .Easy Go” – Friendliness Without Friendship; “let’s Do Lunch!” – Meeting Americans At Home, Office And Elsewhere; Work Or Play? – Business Hospitality With Americans;

6.The American At Work: Expectations Of Job, Career, And Company
Live To Work, Or Work To Live?; Getting Ahead – Blowing Your Own Horn; Motivating Americans – Is It The Money?;

7.“my Way Or The Highway”!: Management And Teamwork With Americans
Power, Accountability And Hierarchy; The Three P’s – Process, Programs, Preaching; The “direct Report”; When Is My Boss Not My Boss?; To “mbo” Or Not To “mbo” – American Management Style; Playing In The Band – Teamwork The American Way; Purposes Of Meeting

8.Business Communication, American Style
Do You Speak American? – The English Language In The Usa; An American’s Conversational Comfort Zone; Communicating Clearly And Persuasively With Americans; Approach – “what’s In It For Me?’; The Power Of A Positive Attitude; Summary – Strategies For Being

9.“let’s Make A Deal!”: Negotiating With Americans
Your Choice – Power Or Trust?; Self-Interest And Co-Operation; What’s Negotiable?; “let’s Get Down To Business!” – How Do Americans Conduct Negotiations?; Communication Style In Negotiating; Getting Agreement – “would You Put That In Writing?”; The Interna

10.American Business Etiquette And “workplace Correctness”
Dress; Business Hospitality And Gift Giving; Women In Business; Humor; Harassment; Employment Practices And Law;

11.The Big Picture: Preparing To Work With Americans
Will Americans Trust Me?; Will I Be Able To Communicate Effectively With Americans?; How Can I Establish Relationships And Get To Know Them?; Will Americans Accept Me As Their Manager And Leader?; Are There Regional Differences Within The United States?; W

12.The Two-Way Bridge: Enabling Americans To Understand You
The Challenge; Educating The Americans; Persuading The Americans To See Things Your Way;