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Working The American Way

Business culture in the USA

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Chapter List

1. Acknowledgements Editorial Note;
2. Introduction Our Objective; Our Approach; Never Say “never”; Building Bridges;
3. The American Way: A Case Of Culture Shock? Is There Atypical American?; Are Americans Truly Different From Others When It Comes To Business?; Do These Apparent Differences Matter?;
4. The American View Of The World What Is An American?; “globalizing” The American Way?; The American Way Of Thinking – Faith And Free Will; Yourself Is All You’ve Got; Family And School;
5. Getting To Know You: Social And Business Relationships “easy Come. . .” – Getting Acquainted With Americans; “. . .Easy Go” – Friendliness Without Friendship; “let’s Do Lunch!” – Meeting Americans At Home, Office And Elsewhere; Work Or Play? – Business Hospitality With Americans;
6. The American At Work: Expectations Of Job, Career, And Company Live To Work, Or Work To Live?; Getting Ahead – Blowing Your Own Horn; Motivating Americans – Is It The Money?;
7. “my Way Or The Highway”!: Management And Teamwork With Americans Power, Accountability And Hierarchy; The Three P’s – Process, Programs, Preaching; The “direct Report”; When Is My Boss Not My Boss?; To “mbo” Or Not To “mbo” – American Management Style; Playing In The Band – Teamwork The American Way; Purposes Of Meeting
8. Business Communication, American Style Do You Speak American? – The English Language In The Usa; An American’s Conversational Comfort Zone; Communicating Clearly And Persuasively With Americans; Approach – “what’s In It For Me?’; The Power Of A Positive Attitude; Summary – Strategies For Being
9. “let’s Make A Deal!”: Negotiating With Americans Your Choice – Power Or Trust?; Self-Interest And Co-Operation; What’s Negotiable?; “let’s Get Down To Business!” – How Do Americans Conduct Negotiations?; Communication Style In Negotiating; Getting Agreement – “would You Put That In Writing?”; The Interna
10. American Business Etiquette And “workplace Correctness” Dress; Business Hospitality And Gift Giving; Women In Business; Humor; Harassment; Employment Practices And Law;
11. The Big Picture: Preparing To Work With Americans Will Americans Trust Me?; Will I Be Able To Communicate Effectively With Americans?; How Can I Establish Relationships And Get To Know Them?; Will Americans Accept Me As Their Manager And Leader?; Are There Regional Differences Within The United States?; W
12. The Two-Way Bridge: Enabling Americans To Understand You The Challenge; Educating The Americans; Persuading The Americans To See Things Your Way;